Cleland Pharmacy & Travel Clinic

info@clelandpharmacy.co.uk

Privacy Policy

Cleland Pharmacy & Travel Clinic
Updated January 2024

Last updated: August 2023

This Privacy Policy related to  Cleland Pharmacy, accessible via clelandpharmacy.co.uk. This Privacy Policy covers how we collect, use, disclose, and safeguard your information when you visit our website or any other media forms (collectively referred to as the “Site”). Please note that we reserve the right to make changes to this Privacy Policy at any time and for any reason, and you waive the right to receive specific notice of each such change or modification.

COLLECTION OF YOUR INFORMATION

We may collect information about you in various ways, including:

– Personal Data: This includes name, shipping address, email address, telephone number, and demographic information such as age, gender, hometown, and interests.

– Derivative Data: Information our servers automatically collect when you access the Site, including but not limited to your IP address, browser type, access times, and the pages you have viewed directly before and after accessing the Site.

– Payment Details

– Third-Party Data: Personal information or network friends, if you connect your account to a third party and grant the Site permission to access this information.

USE OF YOUR INFORMATION

We may use information collected about you via the Site to:

– Process payments and refunds.

– Assist law enforcement and respond to subpoenas.

– Compile anonymous statistical data and analysis for internal use or with third parties.

– Create and manage your account.

– Email you regarding your account, order, vaccinations, medications review, or other services.

– Enable user-to-user communications.

– Request feedback and contact you about your use of the Site and services.

– Resolve disputes and troubleshoot problems.

– Respond to product and customer service requests.

– Send you a newsletter.

– Manage purchases, orders, payments, and other transactions related to the Site.

– Generate a personal profile about you to make future visits to the Site more personalised.

– Increase the efficiency and operation of the Site.

– Monitor and analyse usage and trends to improve your experience with the Site.

– Process your booking.

– Perform other business activities as needed.

– Offer new products, services, and/or recommendations to you.

– Assist in the prevention of fraudulent transactions, monitor against theft, and protect against criminal activity.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

– By Law or to Protect Rights: where the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

– We may share your information with Third-Party Service Providers involved in performing services for us or on our behalf, including payment processing, data analysis, and email delivery.

– Comments, contributions, or other content posted to the Site: your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

– We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

TRACKING TECHNOLOGIES

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties.

YOUR INFORMATION

Account Information: You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Cleland Pharmacy & Travel Clinic 

Unit 8, Main Street 

Cleland 

North Lanarkshire 

ML1 5QN

hello@clelandpharmacy.co.uk